Position Overview

The Global Learning Experience Consultant (Technical) at The Sactum in Quezon City is responsible for identifying training needs, designing and delivering technical training sessions, and supporting learning readiness for complex, system‑based, or technical client accounts. The role involves conducting training needs analysis, facilitating in‑person and virtual sessions, reviewing post‑training performance data, adapting training content, and contributing to continuous program improvement.

Day in the Life

• Determine training needs and requirements for technical accounts and various functional groups.
• Design, develop, and deliver product‑specific, technical, and process‑based training programs.
• Conduct training needs analysis using data‑gathering techniques, performance trends, QA insights, stakeholder feedback, and operational reports.
• Facilitate in‑person and virtual training sessions for new hire t...