Job Description
Your influential mission. You will...
- Provide Tier 1-2 IT support for Playtech employees on-site and remotely
- Troubleshoot IT problems globally via a centralized ticket system
- Track and keep IT assets inventory up-to-date
- Be responsible for installation, administration, maintenance and troubleshooting different devices
- Troubleshoot network issues
- Communicate with employees to identify problems and advise on solutions
Qualifications
Components for success. You...
- Have 2+ years of experience in an IT support role
- Have a good understanding of Windows based client environments and Active Directory
- Possess practical knowledge of computer hardware and maintenance
- Have a basic understanding of TCP/IP, Network elements and services, Wireless and VPN environments
- Are ready to contribute to documentation, KB...