TRT in Central Luzon, Philippines is seeking a Field Services Incident Management professional to support the Technical Service team in managing cases that require Field Engineer intervention. Responsibilities include coordinating with service partners, ensuring timely task completion, and maintaining quality SLA for customer satisfaction.

The ideal candidate must have 3-5 years of IT system hardware experience and excellent negotiation and communication skills. The role requires flexibility in working schedules and a commitment to compliance with company policies.