L3 The Global Distribution Engineering Manager – Delivery, Operations & Support is accountable for ensuring the stability, scalability, and performance of the digital and marketing enablement ecosystem that powers our global distribution channels. This leader will own operational delivery, production support and KTLO for marketing self‑service capabilities and the digital experiences underpinned by our Digital Distribution Foundation. They will partner closely with the build engineering teams to ensure seamless handover from project delivery to stable run‑state, and lead offshore support teams in resolving issues quickly, enabling marketers to focus on driving client engagement. They will serve as the senior technology leader for Global Distribution Technology Digital and Marketing Solutions Tech Enablement operations, bringing a strong command of vendor management, incident resolution, and process improvement in a complex, global, regulated environment.