The Cigna Group is hiring for a customer service role in Kuala Lumpur, Malaysia, focused on international claims reimbursement. The successful candidate will handle incoming calls and emails, ensuring timely and accurate responses to customer queries while working on a rotational shift schedule that includes weekends.

The position requires ownership of high-value files, effective communication across various channels, and optimization of workflows to meet targets. A co-operative and friendly work environment is essential.