Responsibilities

• Handle customer inquiries via call.
• Resolve customer complaints professionally and efficiently.
• Document customer interactions and feedback.
• Collaborate with team members to improve service delivery.
• Maintain up-to-date knowledge of company policies and procedures.
• Strive to enhance customer satisfaction and loyalty.

Job Details

• Job Title: Customer Service Representative
• Educational Qualifications: Bachelor’s degree required
• Experience Level: No experience required; entry-level candidates welcome
• Skills and Competencies: Proficient in English language, strong customer service skills, ability to work as a team player, experience in call center environments is a plus
• Responsibilities and Duties: Assist customers with inquiries, resolve issues, maintain positive communication, and provide support through v...