Job Responsibilities:

• Handle incoming customer inquiries via phone, email, and chat.
• Assist customers with product information, troubleshooting, and solutions.
• Ensure excellent customer experience and satisfaction.
• Maintain accurate records and follow up on customer requests.
• Collaborate with team members to deliver high-quality support.

Requirements:

• Fluent German (written and spoken) & good English skills.
• EU citizenship OR valid work permit (full-purpose, specific-purpose, or refugee protection certificate).
• Strong communication and problem-solving skills.
• No prior experience needed – entry-level position.

What’s Offered: