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German-Speaking Customer Success Agent – Onboarding Lead

Company

EF English Live

Location

barcelona, cataluña

Type

Full-time

EF English Live in Barcelona is seeking a Customer Success Agent. The role involves welcoming and onboarding students to the online platform, ensuring a great customer experience. Responsibilities include organizing onboarding webinars, providing support, and addressing concerns proactively. Ideal candidates are native German speakers with strong English communication skills and a passion for customer service. The role offers a multinational work environment and various benefits, including flexible remuneration and career opportunities.
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