A leading IT services firm in Canada is seeking a Genesys Cloud Specialist to design and implement contact center solutions. The ideal candidate will have over 3 years of experience with the Genesys Cloud platform and strong knowledge in integrating third-party applications. Responsibilities include conducting needs assessments, providing technical support, and training users. Exceptional communication skills are essential for collaboration with customers and technical teams. This is a contract position offering competitive hourly pay.
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