Job Title: Genesys Cloud CX Solution Architect

Job Location: CARY NC 

Pay Rate: $45/hr - $53/hr on W2 (all inclusive)

Duration:6+ Months 

Job ID:(phone number removed)

Applicants must be willing to work on W2

 

Salary Range:

Competitive and commensurate with experience

Introduction

We are seeking a highly skilled and experienced professional to lead the design, development, and deployment of cloud-based contact center solutions using Genesys Cloud CX. This role requires deep expertise in Genesys cloud architecture, integrations, and automations to optimize customer engagement strategies.

Required Skills & Qualifications

• Bachelor’s degree in a relevant field


• 8-12 years of overall experience in similar roles


• Strong expertise in Genesys Cloud CX architecture and configuration


• Experience with IVR, ACD, SIP trunking,...