Role We are looking for a potential candidate to lead our F&B business. You are required to deliver quality menu and motivate our staff to provide excellent customer service.
Responsibilities - Lead and motivate a team of front‑of‑house staff to deliver outstanding customer service
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Appraise staff performance and provide feedback to improve productivity
- Analyze sales data and member feedback to identify opportunities for improvement
- Ensure compliance with hygiene and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Train new and current employees on proper customer service practices
Qualifications - Proven work experience as a Restaurant Manager...