Purpose of Job

As a general manager of a pub, your role is to oversee the day-to-day operations of the establishment and ensure its smooth functioning.

Responsibilities

• Staff Management: Hiring, training, disciplinaries, scheduling, and supervising the pub's staff members, including bartenders, servers, kitchen staff, and security personnel. You will need to ensure proper staffing levels, delegate tasks, and provide guidance to the team.
• Customer Service: Maintaining a high level of customer service and ensuring that patrons have a positive experience. This involves resolving customer complaints or issues, addressing any concerns, and ensuring that the pub provides a welcoming and friendly environment.
• Operations Management: Overseeing the overall operations of the pub, which includes managing inventory, ordering supplies, and coordinating with vendors. You will need to monitor and control costs, ensure compliance with health ...