TITLE : General Manager Quality
REPORTS TO : Director
DEPARTMENT : Huron Healthcare RCM Group
WORK HOURS : 5 days week and willing to work in shifts including night shifts
LOCATION : Bangalore, India.
SUMMARY :
As a GM quality, you will be involved in the full lifecycle of RCM. Manage and report adherence to service levels as agreed with client. Responsible for Customer satisfaction measured through CSAT & ESAT scores. Ensure Best-In-Class process/system are deployed for the set revenue and cost goals. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. Must be well versed with financial numbers and P&L reporting.
JOB DETAILS: