ROLE REQUIRES NATIVE SPANISH SPEAKER

ONSITE in Charlotte, NC



Job Title: Gen AI Data Engineer

Job Summary: Charter Communications is seeking an AI Engineer to support our IVR and Conversational AI platforms, with a strong focus on building LLM powered voice and chat experiences. This role involves designing and developing prompt driven and RAG based AI solutions that enhance customer interactions across IVR channels. The ideal candidate will have hands on experience with large language models, vector databases, and conversational AI frameworks. As this position supports both English and Spanish customer experiences, the candidate must be a native Spanish speaker to ensure high quality prompt design, linguistic accuracy, and culturally aligned conversational flows.



Experience: 10 Plus years.

3+ years of experience in AI / ML development

Strong proficiency in Python

Hands-on experience with LLMs, including: