Future Opportunity Customer Care Professional (US Market)

CDMX, Mexico(Hybrid)

**Job Description**

Utilizing your skills, experience and passion for customer service to help propel your team and its business partners to success.

**Responsibilities**

**What would you do every day as a Customer Care Professional?**

+ Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality.
+ Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure.
+ Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty.
+ Utilize your “service oriented” personality to develop key selling skills...