Furniture Medic is seeking a Customer Service Representative to join our team! You will be responsible for assisting customers by answering the phone, answering basic questions regarding our services, and scheduling. We specialize in providing furniture and cabinet restoration services for the builders, contractors, manufacturers, and insurance company's. We are a family friendly small business that understands the importance of work-life balance.

Job Responsibilities:

Answer phones; Screen call’s, answer basic questions of services provided.

Schedule appointments for customers and maintain the workflow calendar for technicians.

Work with walk-in customers.

Maintaining office supplies and office equipment.

Maintain and develop communication methods to support day-to-day office workflow.

Customer follow up and tracking of estimates and other communication as needed.

Standard and advanced knowled...