Responsibilities

• Developing and executing strategies to maintain and enhance the fundraising tech stack, ensuring systems remain secure, operational, and up to date.
• Overseeing Salesforce operations and integrations with donation systems, payment gateways, and marketing tools like HubSpot.
• Managing vendor platforms and technical projects, including administering OwnBackup and coordinating with external service providers.
• Ensuring accurate data flow and integrity through imports, reconciliations, deduplication, and performing regular security audits.
• Creating and enforcing SOPs, automation processes, and compliance standards across all platforms.
• Generating donor data reports and insights to support acquisition and retention strategies, including managing F2F campaign performance.
• Serving as the technical lead for the fundraising team, providing user support and delivering training for staff onboarding and...