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Functional Consultant - Subscriptions/ Contracts

Company

Ricoh

Location

Northampton, England

Type

Fixed Term Contract

What you will be doing

  • Take ownership of projects related to Subscriptions / Service Contracts, ensuring timelines, system configuration, testing, and training are met.

  • Collaborate with senior management to understand system and process requirements and translate them into actionable solutions.

  • Work as part of a cross-functional scrum team, driving solution design, functional design, and implementation of system changes.

  • Lead documentation of system configurations, designs, and processes, ensuring accuracy and clarity.

  • Facilitate internal up-skilling sessions for IT Application Support and Shared Service Centre teams to ensure smooth adoption of new systems.

  • Manage data migration processes, assisting in the resolution of any issues.

  • Identify opportunities for continuous improvement in systems and processes and ensure their implementation with senior management approval.

  • M...

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