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Functional Business Consultant - Service*

Company

Tomra

Location

Mülheim-Kärlich, Rhineland-Palatinate

Type

full-time

Job Description

As Functional Business Consultant – Service, you are responsible for the end‑to‑end Service processes and system capabilities within our global Service organization.

Your primary focus is IFS Cloud as the core ERP system for Service. At the same time, you take functional ownership for additional Service‑related business applications and ensure that all systems work together coherently.

You act as the functional bridge between business, processes, and systems, ensuring stable operations today while shaping sustainable, future‑proof solutions for tomorrow.

Roles and Responsibilities

Service Process & Capability Ownership

  • Own and continuously improve end‑to‑end Service processes (e.g. Installed Base, Service Contracts, Work Orders, Service Execution, Billing)
  • Act as the primary ISM contact and sparring partner for the Service organization
  • Translate business requirements into clear, functio...

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