Benefits:
- health benefits
- 401(k)
- 401(k) matching
- Opportunity for advancement
- Paid time off
The Client Services Coordinator is responsible for supporting the office's daily operations by managing incoming calls, coordinating caregiver schedules, conducting client intakes, maintaining accurate records, and providing exceptional customer service to clients, families, caregivers, and referral sources. This position serves as a central point of communication and helps ensure smooth office operations and continuity of care.
Key Responsibilities
- Answer and route incoming phone calls professionally and efficiently.
- Conduct new client intake calls and collect required information.
- Schedule client assessments, caregiver shifts, and follow-up appointments.
- Mai...