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Front Office Team Leader

Company

AccorHotel

Location

Cambridge, England

Type

full-time

Job Description

What will you be doing as a Front Office Team Leader?

Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.

Assist in effectively running the front office operations with a hands-on approach.

Help guests and create positive experiences.

Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Maintain strong working relationships and communicate with all departments.

Perform any other duties as directed by the Front Office Management


Qualifications

What are we looking for?

  • Previous experience in a similar Front Office leadership role is preferred.
  • Strong system knowledge ,Opera Cloud or similar PMS is a bonus.
  • A warm, friendly personality and a passion for hospitality.
  • Supervis...

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