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Front Office Manager

Company

AccorHotel

Location

Nusantara, East Kalimantan

Type

full-time

Job Description

What is in it for you:

  • Meals, uniform and accommodation are provided. Free public transportation in the city. 
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities.

What you will be doing:

  • Supporting, training, and supervising front office team.
  • Ensuring that all guest-related tasks are handled accurately and on time to improve guest experience.
  • Handling complaints and special requests.
  • Maintaining an orderly appearance throughout the reception area.
  • Preparing monthly management reports on customer feedback, bookings, ...

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