Job Summary Provide front-desk support at a dental clinic by greeting visitors, managing appointments, handling patient communications, and supporting office administration to ensure smooth clinic operations.
Responsibilities - Greet all visitors promptly and courteously to create a welcoming clinic environment
- Learn and apply dental clinic procedures and notations accurately to support clinical operations
- Use telephone etiquette to handle patient and visitor calls professionally and resolve queries and complaints via phone, email, and correspondence
- Schedule patient appointments efficiently to optimize clinic workflow
- Participate actively in all scheduled clinic meetings and huddles to stay informed and contribute to team goals
- Send appointment reminders and respond to patients’ SMS or message replies promptly to reduce no-shows
- Manage office supplies including dental products, stationery, equip...