At The Vineyard Hotel , we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well‑being, providing on‑demand healthcare, wellness activities, assistance with essentials, and healthy meals.

We also offer growth opportunities through internal programmes, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package.

Front Office Ambassador

Monthly Paid. Cape Town | On‑site.

Responsibilities

• See to the complete guest journey from arrival at the front entrance, parking cars, check‑in, and rooming guests, assisting guests during their stay, preparing guest accounts, and managing payments.
• Attend to face‑to‑face guest queries and take reservations while answering phones.