A well-established craft brewery and restaurant in Braamfontein, Johannesburg is looking for an experienced Front of Office Manager to join their team. The business offers a dynamic dining experience that combines quality food, locally brewed craft beer, and live entertainment in a vibrant, customer-focused environment.

About the Role

This role is suited to an experienced hospitality professional with strong leadership skills who thrives in a fast-paced environment. The duties include but not limited to:

• Oversee daily front-of-house and floor operations.
• Deliver exceptional customer service and maintain a customer-focused culture.
• Manage bookings, shift planning, and staff scheduling.
• Lead, train, and support front-of-house team members.
• Ensure efficient order processing, service delivery, and payment handling.
• Maintain high standards of cleanliness, hygiene, and restaurant presentation.
• O...