Hours: There are 3 permanent positions available:

- 37 hours per week x 2

- 15 hours per week x 1 (over two days, the days will be discussed with the successful candidate)

Salary to be pro rata for hours.

The Role

We are seeking a motivated and organised Front Door Liaison Officer to join our team. This role is pivotal in acting as the first point of contact for referrals, enquiries, and partner agencies, ensuring timely, accurate, and effective communication and coordination of services. You will play a key role in supporting the “front door” function, helping to gather information, manage incoming contacts, and ensure individuals are directed to the most appropriate services.

Key Responsibilities

• Act as the first point of contact for incoming referrals, enquiries, and requests for support
• Liaise with professionals, partner agencies, service users, and families to gather and share information