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Front Desk Receptionist (Learning Centre) #ESY
Company
RECRUIT EXPRESS PTE LTD
Location
singapore, singapore
Type
Full-time
Accountabilities, responsibilities and main duties
Ability to deliver professional and high-quality service experience in a customer-facing role
Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction
Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience
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