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Front Desk Operations Specialist / Customer Service Representative

Company

Lifetime HOA Management

Location

San Antonio, Texas

Type

Full-time

Front Desk Operations Specialist / Customer Service Representative

Job Description:

We are seeking a dedicated and personable Front Desk Operations Specialist / Customer Service Representative to join our Operations team. The ideal candidate will interact with clients and homeowners both on the phone and in person, providing excellent customer support while ensuring a positive and efficient experience. You will be responsible for addressing inquiries, resolving issues, and offering solutions to meet customer needs in a professional and friendly manner. As part of our team, you'll gain valuable experience and play a key role in delivering quality support to our clients and homeowners.

Key Responsibilities:

  • Phone Support: Answer incoming customer calls, addressing inquiries, troubleshooting problems, and providing solutions effectively and courteously.
  • In-Pers...

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