About Matrix Wellness

Matrix Wellness is an integrated recovery and longevity sanctuary in Santacruz, Mumbai, founded by Tiger and Krishna Shroff. We are opening soon and building a founding front-of-house team to deliver a premium, high-touch guest experience.

The Role

You are the face of Matrix Wellness. You own the front desk and the first impression: greeting guests, managing bookings, and keeping the reception experience calm, warm and seamless. This is a rotating-shift role so the desk stays covered through the day.

Responsibilities Greet and check in guests, and set a warm, premium tone from the moment they arrive. Manage the booking calendar and coordinate with therapists on scheduling. Handle phone, Whats App and walk-in enquiries promptly and professionally. Guide guests through therapies and answer questions about their visit. Process payments and maintain accurate guest records. Keep the front area presentable and stocked, and sup...