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Front Desk Associate - Experience Guide

Company

The NOW Woodland Hills

Location

Los Angeles, California

Type

Full Time

Benefits:


  • Earn sales commission

  • Paid time off

  • Employee discounts






Schedule / Expected Work Hours:

  •  Ability to work flexible hours, including evenings, weekends, holidays
Job Summary
The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed.

Responsibilities 

  • Provide top-level service for guests and team members.

  • Warmly greet and check in guests.

  • Actively drive enhancement, membership, and gift card sal...

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