Front Desk Agent / Front Office InternFront Desk Agent / Front Office Intern assists in daily Front Office operations and works with customers and guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?
As Front Office Intern, you will assist in daily Front Office operations and work with customers and guests as part of a project used to demonstrate your abilities to work in the hotel management sector.
A Front Office Intern is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:Ensure accurate and efficient running of reception, including check‐in/out proceduresRespond to guest queries in a timely and efficient mannerKeep the Front Office Manager and Reception Supervisors fully aware of any relevant feedback from guests and/or other departmentsDemonstrate a high level of customer service at all timesUnderstand thoroughly all ...