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Front Desk Agent

Company

ClubMed

Location

cherating, pahang

Type

Full-time

You are

  • Sociable, you know how to connect with our guests and build a trusting relationship.
  • Helpful and attentive, finding the right solution for all our guests.
  • Multilingual, you master at least two languages and are comfortable with international guests.

You will

  • Be responsible for welcoming guests, providing information and personalising customer relations
  • Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
  • Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
  • Develop internal sales and ensure the invoicing for the stay or local sales
  • Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets

In bec...

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