Location: Somerset
Work Hours: 5 days work week
Salary: Up to $2,700
Our client is a globally recognised luxury hotel brand operating an upscale lifestyle property in Singapore's central business district.
Job Scope - Deliver a warm and professional guest experience through efficient check‑in and check‑out processes, accurate reservation handling, room allocation, and prompt resolution of guest enquiries and concerns.
- Ensure seamless front office operations by managing guest accounts, payments, correspondence, luggage coordination, and maintaining accurate records within the property management system.
- Enhance guest satisfaction by providing personalised service, recognising VIP and repeat guests, handling feedback with care, and supporting upselling and loyalty programme opportunities.
- Collaborate effectively with internal departments while maintaining compliance with hotel policies, financial controls, safet...