Job Description

• Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward
• Provide directions and assistance to all internal and external customers by handling their requests and inquiries
• Manning of triage
• Exchange access cards for visitors (Next-of-kins, vendors, etc)
• Register new visitors, staff on Visitor Management System (VMS)
• Supervise ART swabbing, when required
• Manage e-mailbox and forward to relevant parties, and reply general inquiry
• Co-ordinate and handle mail distribution, the flow of faxes, and courier services
• Handle feedback from all channels and provide appropriate follow-up actions/ service recovery
• Handling and receiving of delivery/parcels from vendors
• Monitor collection of samples for testing
• Submission of claims for selected Nursing Home purchas...