Front Counter Manager

Supervisor: Store and/or Territory Manager

FLSA Status: Full-time Non-exempt

Location: Zips Newport News and Zips Williamsburg

About ZIPS

Welcome to ZIPS! We have built our business and reputation on delivering convenient, affordable, and fast dry cleaning services and are looking for top talent to uphold these core values. 

Position Overview

The Front Counter Manager is responsible for overseeing all front of house (FOH) operations including training and supervising of FOH staff, customer management, and cash management. Front Counter Manager also oversee Tagger and/or Assigner positions in addition to the Front Counter.  The Front Counter Manager is also responsible for maintaining ZIPS Dry Cleaners standards according to policy and procedures established in the operations manual and as defined by the Franchisee of the store.

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