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French Speaking Medical Information Specialist
Company
Propharma
Location
United Kingdom, United Kingdom
Type
fulltime
A Day in the Life of a Multilingual Medical Information Specialist
What You'll Be Doing:
Responding to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms
Using approved product information, scientific literature, and internal data to provide clear, accurate responses
Documenting and reporting adverse events, product complaints, and other safety concerns in line with regulatory standards
Logging all enquiries into internal systems in a clear, timely, and compliant manner
Supporting the quality of the service by performing checks on safety reports and medical enquiries
Writing high-quality custom medical responses when needed, based on client-approved resources
Providing informal training or mentorship to new team members as you develop in the role
Contributing to process improvements and suggesting updates to internal procedures...
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