French‑Speaking Customer Service Advisor - Edinburgh

£26,300 * Full‑Time * Permanent * Start Date: 17 August

Looking for a role where your French language skills genuinely make a difference? We're hiring three full‑time French‑speaking Customer Service Advisors to join a fast‑moving, supportive team in Edinburgh.

You'll be helping customers by phone, solving travel‑related queries, guiding them through digital tools, and delivering a brilliant service experience from start to finish. If you love helping people, enjoy problem‑solving, and thrive in a friendly, collaborative environment, this is a great fit.

What you'll be doing
Providing French‑language voice support to customers

Handling enquiries with accuracy, empathy and ownership

Using multiple systems to log, update and resolve cases

Supporting customers with digital tools and journey queries

Escalating issues when needed and keeping communication clear

What we're l...