Job Description
- Provide freelance, on-site IT support at the client’s Munich location
- Deliver both Level 1 and Level 2 technical support services
- Ensure smooth operation of IT infrastructure, systems, and tools
- Troubleshoot and resolve hardware and software issues efficiently
- Support end-users and address technical queries in a timely manner
- Maintain high levels of user satisfaction through effective service delivery
- Collaborate with team members and stakeholders to optimize IT performance
Qualifications
• Proven experience in both Level 1 and Level 2 IT support roles.
• Strong troubleshooting skills and a proactive approach to problem-solving.
• Excellent communication skills to work effectively with end-users and technical teams.
• Fluent in German and English (both written and spoken).
• Familiarity with Microsoft Entra I...