Partner with business leaders to assess fraud vulnerabilities across products and operations, and recommend mitigation strategies aligned with growth and customer experience.
Design, implement, and continuously enhance fraud detection frameworks, rules, and monitoring systems across transactions and user activities.
Analyze fraud trends, typologies, and emerging threats to proactively identify risks and improve controls.
Lead end-to-end investigations of complex fraud cases, including root cause analysis, documentation, and implementation of preventive measures.
Ensure all fraud investigations and case handling adhere to regulatory, legal, and audit documentation standards.
Act as subject matter expert in coordinating with regulators and law enforcement agencies (e.g., PNP, NBI) for fraud case escalation, evidence handling, and prosecution support.