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Fraud & Claims Operations Associate Manager

Company

Wells Fargo

Location

Taguig City, Philippines

Type

Full-time

**About this role:**

Wells Fargo is seeking a Fraud & Claims Operations Associate Manager within Fraud & Claims Management group.

**In this role, you will:**

+ Supervise a team of specialists within a fraud and claims program for proactive fraud identification, prevention, and detection, as well as ensuring the recovery, execution, and handling of claims
+ Identify opportunities for process improvement and risk control development in fraud and claims management to maximize efficiency and enhance customer service
+ Make supervisory decisions and resolve issues related to work distribution under direction of fraud and claims management
+ Leverage interpretation of internal processes and procedures to establish performance standards, evaluate performance, develop training materials, and ensure compliance with internal policies, risk controls, and government regulations
+ Collaborate and consult with customers, vendors, and other functional areas to r...

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