Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.

David Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a German speaking Fraud Activity Agent for their offices in Barcelona.

Position: Fraud Activity Agent

Location: Barcelona, Spain 

Employment type: Full-time, on-site

Remuneration: Base salary + performance bonus.

DUTIES AND RESPONSIBILITIES:

• Investigate and verify suspicious or high-risk activity using internal tools, guidelines, and established processes


• Review and validate customer-provided documentation to assess potential risks or fraudulent behavior


• Resolve cases accurately and within defined timelines while ensuring compliance with service-level stand...