iPeople SC Solutions is currently recruiting a Fostering Enquiry Officer to work for our client in Medway and the surrounding areas.

The successful post holder willact as the client’s first point of contact for prospective foster carers by responding with warmth and enthusiasm to enquiries via multiple channels (including online, telephone, email, and occasional face-to-face events).

The successful post holder will promote the profile of fostering across the South East region by sharing knowledge and signposting applicants to information events.

Duties and Responsibilities

• Provide an excellent customer-focused service to prospective foster carers by responding promptly and accurately to enquiries.
• Provide appropriate information, support, advice and guidance to prospective foster carers throughout the enquiry and application process to ensure consistent standards are maintained.
• Maintain the fostering database by...