Responsible for checking of outgoing and incoming shipments with due care according to prescribed lead time and documentation requirement of internal and external client and other work-related task assign by the superior.
KEY FUNCTIONS:
- Provides on time quotation to existing clients and prospect clients based on approved Rate Sheet via email or formal proposal/quotation
- Forwarding Officer must be copied on the email and correspondences
- Sends booking confirmation on a daily basis via email which includes the exact day of pick up and informs clients should there be changes on the schedule via email and phone call
- Provides Forwarding Section’s clients shipment status on a daily basis until shipment is completed
- Ensures that proof of delivery and pertinent documents duly signed by
- Forwarding Section’s clients are available on time i.e. within five workings days otherwise formal Incident Report (IR) must...