Knowledge & Ability-

• To have thorough knowledge of all SOP’s and P&P’s for Food and Beverage Service department
• To have thorough knowledge of local rules and regulations
• To have advance knowledge Accor Online Platforms
• To have extensive knowledge of hospitality sector, especially upper luxury segment
• To have thorough knowledge about Raffles brand values, LQA Standards and Forbes Standards,
• Good written and verbal communication skills in English
• Able to develop rapport with colleagues and management staff
• Ability to work cohesively with co-workers as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to promote positive relations with guests and patrons
• Able to exercise good judgement with difficult guests
• Understanding and ability to work in a multi-cultural environment
• Operations<...