Flight Ticketing Agent - (No-Calls/Non-Voice Accounts) - CSR (M)
On-site - Manila Fresh Graduate/Student High/Senior High School Full-time
Job Description
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Professional Development
Job Training
We are hiring Travel Customer Service Representatives to assist clients with bookings, itineraries, and travel inquiries. You will ensure smooth travel experiences and accurate information for every customer.
Responsibilities: - Respond to travel inquiries via phone, chat, or email
- Assist with flight, hotel, or tour reservations
- Modify or cancel bookings as needed
- Document interactions and booking details accurately
- Escalate complex travel issues to supervisors
- Maintain quality, productivity, and customer satisfaction metrics