Location:

Onsite in Foster City, CA | 5 days in office

Introduction

The role involves serving as the highest level of field technical support, focusing on the systemic reliability of fleet vehicles. The position requires a subject matter expert in Compute systems to support Tier 2 Fleet Support Engineers on complex escalations. The role involves fleet-wide analysis of diagnostics and metrics to identify reliability gaps, improve repair and escalation times, and contribute to critical design changes.

Required Skills & Qualifications

• BS or MS in Computer Engineering, Electrical Engineering, Computer Science, or related fields with a minimum of 2 years of relevant industry experience


• Experience and skill in determining the root cause of complex issues involving HW, FW, and SW


• Deep understanding of computer architecture, GPUs, PCIe devices, SSDs, network cards


• Experience with the Linux ...