Control and manage the import, export and local operational process, from planning, collection through to delivery and invoicing, in accordance to the client's requirements by using live and accurate data.
Key Result Areas Operational Processes Indent Monitoring/ Booking / Data capturing Customs Clearing Quality Control Status Reports and Reporting Other Responsibilities Other Responsibilities Ensure the TMS system is updated timeously and accurately by way of customer allocations and vehicle planning. Ensure all incidents are recorded timeously on the complaint's module. Always ensure the highest levels of customer service and attend to client's requests and queries promptly. Ensure drivers adhere to the designated route plans. Ensure highest levels of management of Convoy adherence as well as strongest adherence to night / day travel. Ensure all Transit targets per route are met and communicate all delays promptly to Management / customers. Ensure drivers follow ...