Experience Level

Experienced professional

Area

IT

Location

Calle Trinidad Grund 12, 29001 Málaga

Employment Type

Full-time

Company

Drees & Sommer Digital Services

Start Date

By arrangement

We are looking for a First Level IT Support Technician to join our IT team in a fully remote role. The position provides first‑line technical support to internal users across different countries and integral regions, helping ensure smooth and efficient IT operations.

Due to the international scope of the role, working hours may include evening or night shifts, depending on the regions being supported.

YOUR TASKS

Key Responsibilities

• Provide first‑level IT support to internal users via ticketing systems, email, and remote support tools.
• Support users located in multiple countries and time zones.
• Diagnose and resolve basic hardware, software, and c...