Job Posting: Financial Counselor

Department: Patient Financial Services
FLSA Status: Non-Exempt
Reports To: Manager of Revenue Cycle
Location: Vista Medical Center (Waukegan, IL)

Position Summary

Vista Medical Center is seeking a detail-oriented and patient-focused Financial Counselor to support our Patient Financial Services team. This role is responsible for assessing patient financial status, educating patients on payment options, and facilitating financial arrangements in compliance with hospital policies and regulatory requirements.

The Financial Counselor plays a critical role in ensuring patients clearly understand their financial obligations while delivering compassionate, service-oriented support.

Key Responsibilities

Patient Financial Counseling & Accoun...