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Financial Counselor, Pre-Collect and Price Estimate

Company

Orthopedic One

Location

Westerville, Ohio

Type

Schedule - Shift Regular Full Time - Day Shift

Summary

Position Summary: This position is responsible for ensuring all insurance and pre-collection requirements are met prior to patient’s surgical and/or office procedures and to inform patients of their financial responsibility. Additionally, this position is responsible for communicating patient financial liability, establishing payment plans, and processing delinquent patient accounts to external collection agencies.

Responsibilities/Accountabilities:

Pre-Collect and Good Faith Estimates:

  • Communicate with patients, face-to-face or by telephone, collecting on patient financial liability in advance of medical services being performed.
  • Review and verify insurance benefits for all proposed or scheduled procedures.
  • Review and verify insurance eligibility for scheduled patients.
  • Review patient account ledgers and contacts patient to initiate pre-collection procedure.
  • Calculate and coll...
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